All posts relating to healthcare.
When I started blogging about healthcare issues over a decade ago, my motivation was to shine a light on the failings I had witnessed in over a decade working for an NHS ambulance trust. I managed that and was grateful for the opportunities it gave me to raise the alarm Read more…
It’s been nearly six months since I tested positive to COVID-19. I am still ill. I’ve grown increasingly frustrated with my inability to shake it off, and equally with the understandable misconceptions many people have about the condition, so I have written this account both as a personal record and Read more…
Michael was my nephew. He was 15 when he died last year after six years of illness, treatment, and isolation. So when it comes to coping strategies for medical incarceration, he was a pro. Even before he was ill, we always enjoyed playing games together. I wish he was here Read more…
When my nephew died last year, a few weeks after his fifteenth birthday, the resulting emotional storm of torment, frustration and regret was impossible to process. Oddly, like a storm, there was a strange peace to be found at the centre of it all. For me, it was having purpose Read more…
Internet culture is a fascinating, terrifying, distorted reflection of human behaviour. Social media is a House of Mirrors which warps context, subverts emphasis and provokes opinion. I’ve learned from experience that emotionally investing in online interactions is a hazardous pastime which can lead to dark places. It can also be Read more…
My compulsion to stay working within the NHS is largely driven by guilt. As a healthcare professional, nothing I have experienced in the last decade under a Conservative government gives me much hope that things are going to improve in urgent and emergency care any time soon, but I can’t Read more…
I thought being a paramedic would help me cope with my parents’ deaths. Or even prevent them. I was wrong. Allow me to explain. When I first applied to Beds & Herts Ambulance & Paramedic Service in 2000, it was a partly a decision borne of a kind of naive, Read more…
Last week, I was invited to speak at the NHS Pathways National Partnership Forum, a gathering of 111 providers, clinical commissioning group representatives, technicians and policy-makers who are focused on improving the telephone assessment service. I took the opportunity to offer some insight into the ‘view from the trenches’ in Read more…
Dear frontline ambulance colleagues, After 12 years of responding to 999 calls and subsequently watching from the sidelines as family and friends continue to do so, I am only too aware of the ever increasing pressures and the ongoing erosion of the ambulance clinicians’ lot. Poor staff support from within Read more…
NHS 111 services sit in the eye of a nationwide healthcare storm. Amidst a chaotic vortex of hospitals in special measures, funding and resource concerns, escalating demand, demoralised healthcare staff and belligerent health ministers, the public continues to need treatment – and it is to the 24/7 medical helpline to Read more…